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FAQ

General

Are you a non-profit organization?

Yes, we are a non-profit Medicare-certified organization that has been serving individuals and families since 1906.

What is the VNA’s coverage area?

The VNA provides services throughout Chittenden and Grand Isle Counties in Vermont.

How does VNA protect my privacy?

The VNA is committed to protecting the privacy of your health care information. You can read our Privacy Practices to see how your medical information may be used and disclosed.

Services

How does a patient begin receiving services?

VNA patients can be referred from a physician, a hospital, nursing home, family, friends or self-referral. But, a physician must approve a plan of care before we can provide services.

How do patients pay for services?

Most of our services are covered by Medicare, Medicaid and private insurance. The VNA also receives United Way funds, as well as donations, grants, memorial gifts and planned gifts to use when patients do not have insurance coverage or other resources to pay for needed care.

Volunteer

How can I help out with one of the VNA’s fundraising events?

There are many ways to help out. You can volunteer some time, become a sponsor for one of our events, get your company to become a sponsor for an event, or participate in our fundraising event. For more information about volunteering or sponsoring a fundraiser, please contact Maria McGrath, Special Events Coordinator, at (802) 860-4435 or mcgrath@vnacares.org. To learn more about the events, check out our VNA Fundraisers page.

Donate

How do I make a donation in memory of a loved one?

This is a wonderful way to honor a loved one while helping us help others who turn to the VNA in their time of need. You can make a donation in memory of a loved one either by calling the development office at (802) 860-4434, mailing a check or money order to Ann Irwin, Director of Development and Community Relations, VNA, 1110 Prim Road, Colchester, VT, 05446 or filling out a secure form online.

Didn’t find what you were looking for here? Email your question to infoREMOVETHISBEFORESENDING@vnacares.org and someone will respond to you.